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One staff member lived locally and visited people every night to say goodnight. We work in partnership and build meaningful relationships between staff, residents and relatives. On the day of this inspection there was a calm and relaxed atmosphere in the home and staff interacted with people in a friendly and respectful way.
If affording work to your home is an issue, Age UK’s factsheet Home improvements and repairs is a good read, as is OneFamily’s webpage How to fund home improvements. Generally the whole complex will be designed with attention to accessibility for residents with restricted mobility. Most retirement developments offer either properties for sale or for rent, but newer ones may offer both tenure options, and possibly shared ownership too.
Services
Some care homes are registered to provide personal care only, for example help with washing, dressing and giving medication. Others also provide nursing, and will have a nurse on duty twenty-four hours a day. People told us the food is ‘lovely’, ‘excellent’ and ‘the best’. We also saw this service has carried out a great deal of work to ensure that everyone living here is well nourished, including those who are most at risk and frail.
At this visit we met with four people who lived at the home, spoke to two relatives, a friend and ten care workers. At the last inspection carried out in July 2014 we had identified some concerns with the care provided to people who lived at the home. We found that since that inspection the service had worked very hard to rectify all of these areas to ensure that people were receiving a service which was safe, effective, caring, responsive and well led.
What people are saying about The Old Rectory Nursing Home
Communication was good with regular meetings, detailed handover records and staff felt listened to. We spoke with 13 people and asked them about their experiences of living at the home and with six relatives who regularly visit the home. We observed care in communal areas of the home and looked in detail at four people's care records. We spoke with ten staff which included the registered manager, nursing and care staff as well as administration and housekeeping staff. We also spoke with two health professionals who regularly visited the home. Autumna is the UK's largest and most comprehensive later-life living & elderly care directory.
It includes all 11,500 registered care homes in the UK that cater exclusively or primarily for older people. There is no charge whatsoever to appear in it, and we welcome a photo and descriptive text to enhance the presentation of your home. Just be aware that we do not provide housing or care services ourselves, so we cannot accept applications for housing and do not have any control over the services listed on our site. We have recently been able to open EAC Advice, a new 'housing options' advice service for older people. Care homes are regulated by independent Inspectorates in each country of the UK, subject to periodic inspections and awarded quality grades.
Ratings:
We found all areas of the home had enough equipment to promote the independence and comfort of people who use the service, and that all equipment was regularly serviced and maintained. We frame our offer around ‘home’ because we understand its importance for everyone. But also because planning ahead may be needed to ensure that where you live now is ‘age proofed’, and that if you wish to consider moving, you have good information and advice to help you understand all your options. As with hotels, the cost of living in a care home varies widely according to its location, the size of your room or suite, and the facilities on offer. There is often a substantial difference between fees charged to those who can afford the costs themselves and those who receive help from their Local Authority. A majority of homes aim to cater for both, but some target only one or the other.
People were assisted to attend appointments with appropriate health and social care professionals to ensure they received treatment and support for their specific needs in a timely way. For example, staff were able to show us records of their actions when someone fell, which resulted in a timely visit by a GP because of a concern identified through staff monitoring the person. The person had also been referred to the local falls team for further advice to minimise risks of falling again after staff analysed the person’s history of falling. One person said they felt “completely safe” at the home, and that staff did their work in a safe way at all times. Staff said the way staff were allocated to different areas in the home and new timings for shifts had enabled staff to work more effectively. For example, one person living with dementia relaxing on their own in one lounge who was unable to use a call bell effectively, was checked at least every fifteen minutes and offered drinks whenever awake by staff.
System or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future. Good standard of compliance with statutory obligations, industry codes of practice, and minor contraventions of food hygiene regulations. Some minor non-compliance with statutory obligations and industry codes of recommended practice. We think it’s important you have detailed, comprehensive information so that you can decide which care providers to shortlist.
We found that its systems for the management of medicines now complied with the essential standard of quality and safety. At this visit, we checked that the provider was monitoring the quality of care at the home to ensure that previous improvements made were being maintained. We saw a range of measures in place through which the home monitor the quality of service provided.
Care Sourcer is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you. Some people told us that there had been a lot of changes at the home over a long period of time. There have been a number of changes to the management of the home. Some people are happy with the current arrangements and others are not.
Accommodation, meals, and assistance with personal care and medication. There was evidence that people who cannot ask for help receive the care and attention they need. These people have their personal hygiene needs attended to frequently. The validators praised the outdoor spaces at the home including a market garden where residents can grow vegetables, along with our plans to create a dementia village. This will have a post office, an ice cream parlour and sensory planting, accessible to those in wheelchairs. Cleanliness and condition of facilities and building to enable good food hygiene.
If you simply want to move to a more suitable non-retirement home, and need help or advice with this, our EAC Advice service is here to help you. The Old Rectory Nursing Home offers Dementia, Older People (65+) and Physical Disabilities care. Residents also benefit from an ongoing vibrant programme of seasonal events and things to do including outings and visiting entertainment. Growing concern around the cost of food The cost of food is a major concern for three out of four people in the UK, according...
It monitors and inspects services, to make sure they are safe, effective and provide high-quality care. We looked at three sets of care records and found that the quality of record keeping had significantly improved since our last visit. The care plans seen were expressed in a simple and straightforward way that enabled care workers to understand the person’s care needs and how to meet them. We found the care plans and risks assessments seen were regularly reviewed and updated. One area of record keeping identified for further improvement was accuracy of record keeping on creams used on people’s skin. Specialist care designed to meet the challenges faced by people living with dementia.
There was a management structure in the home which provided clear lines of responsibility and accountability. The registered manager and provider were very keen to provide the best level of care possible and had clearly made substantial improvements in how the service was run. Since the last inspection in July 2015 where some concerns were identified staff had clearly adopted the same ethos and enthusiasm and this showed in the way they cared for people.
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